Privacy Policy

National Assurance Survey (“NAS”) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using any of our websites then you can be assured that it will only be used in accordance with this privacy statement. NAS may change this policy from time to time. Changes to our policy will be updated on our Websites and/or Services only. You should check our policy from time to time to ensure that you are happy with any modifications.

What information we collect

We may collect the following information:

  • Name and job title
  • Gender and date of birth
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information required or relevant to registrations for our events and/or products
  • Other information relevant to customer surveys and/or offers

All data collected by NAS is stored in a one database environment, regardless of which NAS site you contacted us through.

Due to the communications standards on the internet, when you visit our Websites or Services we also automatically receive the URL of the site from which you came and the site to which you are going to when you leave our Websites or Services.

NAS receives the internet protocol (“IP”) address of your computer, your computer operating system and type of web browser you are using, email patterns, your mobile device and mobile operating system (if you are accessing our Websites or Services using a mobile device), as well as the name of your ISP or your mobile carrier.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

By providing information to NAS for the purposes of becoming a Site User, creating your NAS User account or adding any additional details to your NAS User profile, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and NAS’s User Agreement that allow NAS to process information about you.

Supplying information to NAS, including any information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent to NAS’s collection and processing of your information at any time, in accordance with the terms of this Privacy Policy and the User Agreement, by changing your Settings, or by closing your account, but please note that your withdrawal of consent will not be retroactive.

In order to become a NAS User, you must provide us the following information to create an account: first name, last name, email address and password. Without this minimal amount of information, you cannot create an account. NAS may request other information from you during the account creation process, (e.g., gender, location, etc.) that NAS uses to provide better, more customized marketing services such as updates, better ads, and more valuable information. You acknowledge that this information is personal to you, and by creating an account on our websites, you allow NAS and selected third parties, to identify you and to allow to use your information in accordance with our User Agreement.

This means we’ll:

create a profile about you to help us understand you as a customer and tailor the communications we send you; tell you about other products and services you might be interested in; try to identify products and services you’re interested in; and

We’ll send you information (about the products and services we provide) by phone, post, email, text message and online banner advertising. We also use the information we have about you to personalise these messages wherever we can as we believe it is important to make them relevant to you. We also check that you are happy for us to send you marketing messages before we do so. In each message we send, you also have the option to opt out.

We’ll only market other organisations’ products and services if you have said it is OK for us to do so.

You can ask us to stop sending you marketing information or withdraw your permission at any time.

  • Details of the products and services you’ve bought and how you use them 

We use the following for marketing and to identify the products and services you’re interested in.

Your contact details. This includes your name, of birth and email address. Information from cookies and tags placed on your connected devices.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we safeguard and secure the information we collect online via electronic and managerial procedures.

To protect any data you store on our servers, NAS also regularly audits its system for possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to NAS. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Your obligations

As a Site User or NAS User, you have certain obligations to other Site Users and NAS Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as NAS:

a) You must, at all times, abide by the terms and conditions of the then-current Privacy Policy and User Agreement. This includes respecting all intellectual property rights that may belong to third parties (such as trademarks or photographs). b) You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of NAS and its community.

Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of NAS.

  • c) You must not provide to NAS and/or other Site Users and/or NAS Users information that you believe might be injurious or detrimental to your person or to your professional or social status.
  • d) You must keep your password confidential and not share it with others.